Help merging two JotForm accounts

  • nataliesoj2
    Asked on December 5, 2019 at 9:34 AM

    Hello,

    I am attempting again to have you migrate the contents of my account nataliesoj2 to the account nataliesoj. In our last correspondence, you told me that I am still not logged into my account and cannot make this request. Please see attached screenshot for reference of this:


    1575556061Screen Shot 2019 12 05 at 9 Screenshot 10

    Please help me understand what to do. I am extremely confused. As you can see in the screenshot below I am IN FACT logged in as nataliesoj2 and not "Guest" as you suggested:

    1575556137Screen Shot 2019 12 05 at 9 Screenshot 21


    Please help me understand what to do. I do not see a way to "log in" again to your forum to make this request. 

  • BJoanna
    Replied on December 5, 2019 at 12:00 PM

    You posted this question form the account nataliesoj2, so we can now move your forms to your other account. Just please tell us if you want to move all five forms or only some of them. If you want to move only some forms, provide us the names or URLs of the form you want to move. 

  • nataliesoj2
    Replied on December 5, 2019 at 12:10 PM

    Please migrate all forms within nataliesoj2.


  • BJoanna
    Replied on December 5, 2019 at 12:17 PM

    As per your request, I moved all forms from the account nataliesoj2 to the account nataliesoj.