Can I change my username without losing my forms?

  • khanizdadehs
    Asked on December 6, 2019 at 1:01 PM

    My current ID khanizdadehs is not spell out correctly.

    Can I change it to khanizadeh without losing my forms?

    thanks

    1575655276Capture Screenshot 10 

  • jherwin
    Replied on December 6, 2019 at 2:53 PM

    As per your request, I changed the username of your account from khanizdadehs to khanizadeh.

    Note: If you are using a custom URL (how to create a custom URL of a form) for your form, it will no longer work since the username got changed. You will need to change the URL to have the new username in it instead.

  • jherwin
    Replied on December 6, 2019 at 2:54 PM

    In addition, you will lose any form by changing the username. Let us know if you have lost any forms so we can review it.

  • khanizdadehs
    Replied on December 7, 2019 at 2:50 AM
    Hello
    I asked if I lose my forms by changing the user name from khanizdadehs to �khanizadeh and did not ask to change the user name.
    My three forms were disappeared. Please fix it as soon as possible


    -SK

    Shahrokh Khanizadeh, Eng. Ph.D.
    http://khanizadeh.info
    Sent from my cell Phone. Please excuse the spelling and punctuation.

    ...
  • khanizdadehs
    Replied on December 7, 2019 at 2:50 AM
    Hello
    I asked if I lose my forms by changing the user name from khanizdadehs to �khanizadeh and did not ask to change the user name.
    My three forms were disappeared. Please fix it as soon as possible


    -SK

    Shahrokh Khanizadeh, Eng. Ph.D.
    http://khanizadeh.info
    Sent from my cell Phone. Please excuse the spelling and punctuation.

    ...
  • khanizdadehs
    Replied on December 7, 2019 at 2:50 AM
    Hello again
    Somehow my forms appeared in may dashboard
    Thanks you

    -SK

    Shahrokh Khanizadeh, Eng. Ph.D.
    http://khanizadeh.info
    Sent from my cell Phone. Please excuse the spelling and punctuation.

    ...
  • jherwin
    Replied on December 7, 2019 at 4:33 AM

    Do you want us to revert the username of your account? Or are you good with the new username?

  • khanizdadehs
    Replied on December 7, 2019 at 8:50 AM
    Greetings
    Thank you for following up.
    I thought I will lose my forms if I change the username.
    All is good and I am Ok with the new username and also have all of my forms.
    Is there a way that I can download or export my form to my desktop
    Best regards

    -SK

    Shahrokh Khanizadeh, Eng. Ph.D.

    http://khanizadeh.info
    Sent from my cell Phone. Please excuse the spelling and punctuation.

    ...
  • Girish JotForm Support
    Replied on December 7, 2019 at 8:53 AM

    I have moved your last query regarding export to a new thread and it will be answered shortly. Here is the new thread: https://www.jotform.com/answers/207075