Unable to login - email not valid

  • Paul McKinley
    Asked on December 6, 2019 at 3:56 PM

    My login credentials are not working and my JotForm account email is no longer valid. If this isn't resolved quickly, I'll have to start disputing the charges to my credit card.

  • John Support Team Lead
    Replied on December 6, 2019 at 6:33 PM

    Hello Paul,

    Unfortunately, I'm not able to find a Jotform account associated with the email address you entered on this thread.

    Could you please share with us the username of the account so we could check?