My form will not let me link it with PayPal Checkout.

  • SettledPetals
    Asked on December 6, 2019 at 5:03 PM

    My form isn’t sinc-ing with PayPal. It logs in and says failed 

  • Jed_C
    Replied on December 6, 2019 at 9:09 PM

    May I know if you are referring to this form https://www.jotform.com/82685158709369? I just checked it and I can see that it's currently integrated with your PayPal Checkout account.

    1575684521The Easiest Online Form Builde Screenshot 10

    Let us know if you still need help with your account. Looking forward for your response. 

  • SettledPetals
    Replied on December 7, 2019 at 3:50 AM
    Hi,
    No it was the sleep / potty training from. It took about 90mins but
    eventually worked.
    I also have an email from PayPal today informing Jotform
    have cancelled my payment for the monthly subscription? Please can you
    ensure the account is ok as I don’t want it to impact bookings for my
    business?

    Many thanks
    ...
  • Victoria_K
    Replied on December 7, 2019 at 6:07 AM

    Hi,

    Could you please try connecting PayPal using different browser? It may be possible that your current browser is blocking the process. 

    We will check your billing question in a new thread: https://www.jotform.com/answers/2070698