What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission report: Product field only show the total amount instead of the Total amount & the products selected

    Asked by mountaintoppizza on April 18, 2013 at 10:11 AM

    Hi there, 

    I was attempting to download our submission report and the "Food Order" field is not appearing the downloaded Xcel report. 

    Help please!

    Britt Gendell

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    Answered by moonzkie on April 18, 2013 at 10:50 AM


    I was able to reproduced on the said problem. Let me forward this to our developers so they can fixed it as soon as possible.

    Thank you and sorry for the inconvenience this has caused.

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    JotForm Support

    Answered by NeilVicente on April 24, 2013 at 05:55 AM

    Hello Britt,

    We have released a fix for this problem today. Please do test it out and let us know if you encounter any other issues.

    Best regards