Why i get message that my account is suspended without even an email with any information

  • Profile Image
    Sherif
    Asked on April 18, 2013 at 10:25 AM

    Hi, 

    After i created my form and published it , i see that the form is supended and i am not able to login to my account 

    The form is here (http://jotform.me/form/31073854392456) and the message below

    I am not able to login to my account and i already sent a contact message, what to expect in order to resolve this quickly ?

    Due to terms of use violation, your account has been suspended.

    It was suspected to be used for phishing. If you think this is a mistake pleasecontact us to resolve this issue.

  • Profile Image
    sidharth_kch
    Answered on April 18, 2013 at 11:28 AM

    @Sherif

    Your account was auto suspended by our anti-phishing system.

    I deeply apologize for this inconvenience. Your form "المتقدمين للوظائف الخاصة بشركة عالم كسبان" is suspected to be used for phishing. I have checked your account and re-scanned your forms and found it not to be in violation of JotForm's terms of use.  

    I have reactivated your account and whitelisted your form "المتقدمين للوظائف الخاصة بشركة عالم كسبان" . Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth