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ABC_ForumAsked on December 7, 2019 at 10:06 AM
I have created the forms and it is not allow for my customers to access in China. How can I resolve this problem? The screen is just keep loading.
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AshtonPReplied on December 7, 2019 at 12:49 PM
JotForm is accessible in China. However, some of the URL with prefixes like;
form.jotform.com
form.jotformpro.com
Might not be accessible.
Use these tools:
http://www.greatfirewallofchina.org
To check whether your form URL is visible. Try inputting these URLs;
https://www.jotform.com/93391258620459
http://www.jotform.com/93391258620459
https://www.jotformpro.com/93391258620459
We apologize for the inconvenience. This happens because JotForm is not based in China and therefore some sites and content not from China will get blocked by the Great Firewall.