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Sam JohnsonAsked on December 8, 2019 at 3:19 PM
Hello
Why has my account been suspended? I need access asap.
Cheers
Sam
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VincentJayReplied on December 8, 2019 at 3:53 PM
Your account got suspended. Upon checking your account, you do not have any forms that violate our terms of use.
I activated your account immediately so you can start creating forms.
Thank you.
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Sam JohnsonReplied on December 8, 2019 at 4:50 PMThanks for that.
Can you please explain now why when I put my details in then press login nothing happens?
Please note our address and contact details have changed.
Address: 48a Kinross Street, Blenheim
Phone: 03 928 4851
Kind Regards,
[cid:image001.png@01D5AE78.76016890]
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Girish JotForm SupportReplied on December 8, 2019 at 6:19 PM
You account is active and in good standing. Please clear your browser cache or log in from an incognito browser window using your username "Sj****195".
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QueenyReplied on December 8, 2019 at 9:07 PM
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Girish JotForm SupportReplied on December 8, 2019 at 10:32 PM
Hello @Queeny,
Your query/concern has been moved to a new thread and will be answered shortly. Here is the new thread link: https://www.jotform.com/answers/2071604