Unable to log into account

  • Natalie
    Asked on December 8, 2019 at 4:13 PM

    Hello. I'm unable to access our account and the website is not sending the password reset link. This is urgent. Please send the password reset link ASAP. Thank you.

  • jonathan
    Replied on December 8, 2019 at 5:40 PM

    I checked the account/username  and I noted that the account email had been changed recently. The password reset email instruction was sent to the new account email s###ort@####.com 

    You may check on the new email. Let us know if you're still not able to reset the account password.