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NatalieAsked on December 8, 2019 at 4:13 PM
Hello. I'm unable to access our account and the website is not sending the password reset link. This is urgent. Please send the password reset link ASAP. Thank you.
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jonathanReplied on December 8, 2019 at 5:40 PM
I checked the account/username and I noted that the account email had been changed recently. The password reset email instruction was sent to the new account email s###ort@####.com
You may check on the new email. Let us know if you're still not able to reset the account password.