Fillable PDF: unable to generate a fillable PDF from my uploaded PDF form

  • krestmarketing2017
    Asked on December 9, 2019 at 1:43 AM

    Hi, I uploaded a pdf to convert to an embeddable form and something is worng?


    Why is it making my pdf look all messed up?  Can someone please see the form in my account?


    Thanks

  • AndrewHag
    Replied on December 9, 2019 at 4:49 AM

    This is how I see that form in your account.

    15758847871 3 L patient form 10 Google Screenshot 10

    Could you please explain with a screenshot what is not looking fine? You may try re-uploading the PDF file and see if that fixes the issue. If not, please share the PDF file with us so we can check.

  • krestmarketing2017
    Replied on December 9, 2019 at 12:50 PM
    I tried re uploading many times - NOT WORKING  Please see attached form -
    JotForm wrote on 12/9/19 1:49 AM:
    ...
  • AndrewHag
    Replied on December 9, 2019 at 4:32 PM

    Please share a screenshot of how the form is looking at your end. Also, could you please upload the PDF document to google drive and share the link with us, so we can try at our end?

  • krestmarketing2017
    Replied on December 9, 2019 at 5:50 PM
    I emailed the form of attachment to you already, there is no need to upload a screenshot you’ll see the problem from the original form versus how it looks after his upload into your program, go and check
    Thank You
    Sincerely,

    Nathan Shane
    Account Manager // Krest Marketing
    Website: krestmarketing.com
    Phone: 877-760-5444
    Email: info@krestmarketing.com


    ...
  • Girish JotForm Support
    Replied on December 9, 2019 at 10:58 PM

    I can see that there is an issue while uploading the PDF. Please confirm if you followed this guide to import the PDF form: https://www.jotform.com/help/548-How-Can-I-Import-My-Own-PDF-to-JotForm 

    If yes, could you share your original PDF so that we could try to replicate the issue from our end too.