I want to DOWNLOAD submissions by FTP.

  • klakster
    Asked on December 9, 2019 at 2:48 AM

    I want to DOWNLOAD submissions by FTP. I am not successful at getting a full CSV of my submissions. May I go up to your FTP site and download my submissions? And if so, how?

  • AndrewHag
    Replied on December 9, 2019 at 6:25 AM

    Could you please share the URL of the form to which you are trying to download the submissions? 

    The FTP integration built-in to JotForm is for uploaded files in submissions only. Normally, the submission data is also sent to the FTP in PDF format. You should see the PDF in the same folder where the file uploads as sent. But, there is no feature yet that will send the submission data in CSV format to an FTP server. 

  • klakster
    Replied on December 10, 2019 at 1:50 AM
    https://www.jotform.com/submissions/72248348484162
    I've tried every way to get the responses to all download to me, preferably
    in CSV. I never had a problem before, but now I can only get the first
    page of them, no matter what page I'm on. Maybe I'm just missing some
    small step.
    ...
  • AndrewHag
    Replied on December 10, 2019 at 3:57 AM

    It seems you have not enabled the option Send Uploads to FTP.

    1575968192JotForm · Submissions Contac Screenshot 10

    Please follow this guide try enabling the FTP: How-to-Send-Submission-Data-File-Upload-via-FTP