We are being given a CAPTCHA for every form submission. How do I stop this?

Sorry about that. Could you let us know if that is occurring only with the current location? Are you able to submit the form normally from a different location or mobile data? Also, let us know how many submissions are being sent in a minute. 

We will wait for your response. Thank you! 

It is happening from our location as well as mobile. Submissions are every few minutes. 

Please escalate! 

This problem is creating a bunch of trouble on our side. Is there a better follow up method that I can use? Phone? Email? Chat?

Sorry about that. Unfortunately, we are not offering telephone support at the moment. Please be noted that this support forum is our primary support. Your questions on this support forum shall be answered in a timely manner. Please note that the questions in the support forum shall be addressed in the order they are posted or as assigned by the system. Any new response on the post shall put the thread again in the queue. You may also email us at support@jotform.com for any support related queries.

It is happening from our location as well as mobile.

Please let us know if the issue is happening on all forms in your account and if we can send a test submission to a form from our end.

Submissions are every few minutes. 

Generally, when there are more than 60 submissions in a minute from the same IP address, there shall be a restriction from our end suspecting spam. Please let us know if there are more than 60 submissions in a minute from your location and if so, let us know the purpose so that we can forward it to our backend team for whitelisting.

Thanks!

I was asking for phone support because I had not heard back in almost 6 hours.

The reCAPTCHA challenge we are receiving is on multiple forms. Submissions are not exceeding 60 per minute but I assure you every submission is receiving a reCAPTCHA challenge. I need this to be stopped immediately as this greatly slows down our production reporting. 

Furthermore, I find it unreasonable that this change was made without any notice. 

We received an update from our back end team that the issue is fixed. Please check and let us know if you are still facing any issues.

Thank you this issue is resolved.