What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to get Thank you page to work.

    Asked by brentlohmann on April 18, 2013 at 04:10 PM

    My form is set up charge an application fee when it is submitted. When hitting the submit button a new page opens to log into the paypal account. Once the transation is processed through paypay thay get the pay pal confimation but back on the form page the submit buttton says "Please wait". Nothing happens then. No confirmation that the form was sent successfully nor the Thank you page. How can I fix? 

    I know this will confuse the user.


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    JotForm Support

    Answered by EltonCris on April 18, 2013 at 07:30 PM

    Hi Brent,

    Probably due to conflict issues. How about embedding your form as iframe? This helps fixed conflict issues on the page since the form loads in iframe. How to get your Form's Iframe Code

    Let us know if this doesn't help. Thank you!