Integrating square with jotform - field grayed out

  • Happybluejug
    Asked on December 9, 2019 at 2:01 PM

    Trying to add square as a payment form but when I go to the section to add it it is grayed out whereby I cannot select it.  I am using the free program right now don’t know if that has anything to do with it.  Would appreciate some insight on how to make jot integrate with Square pos

  • Mike
    Replied on December 9, 2019 at 5:50 PM

    Usually, when the payment field is grayed out, it means that one of the payment fields is already added to the form. The solution is to remove the current payment field, and then to add a new one.

    However, the Square field seems to be added in your form. You may click on the magic wand icon and proceed with the integration.

    Integrating square with jotform field grayed out Image 1 Screenshot 20

    Please kindly follow the next link for instructions:

    How to Integrate Form with Square

  • Happybluejug
    Replied on December 9, 2019 at 6:50 PM
    I am also having trouble being able to add subscription levels to the
    product area. Under my products

    ...
  • Happybluejug
    Replied on December 9, 2019 at 6:50 PM
    Also am I limited in form template selection? I have made two other forms
    but they don’t seem to work with square.

    ...
  • Jed_C
    Replied on December 10, 2019 at 12:37 AM

    I have created a separate thread for your other questions:

    https://www.jotform.com/answers/2073371

    https://www.jotform.com/answers/2073372

    We'll address you on that thread shortly.