What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is being automatically disabled

    Asked by FerienjobWerber on April 18, 2013 at 05:08 PM

    Dear support,

     

    my form is getting disabled automatically and my customers are complaining. What is happening?

    Please help me.

    Kind regards,

     

    Mark Hersch

    Premium customer

    Account:

    FerienjobWerber

    Page URL:
    http://www.jotform.com/?formID=1253344546

    disabled form auto disabled
  • Profile Image
    JotForm Support

    Answered by Mike_T on April 18, 2013 at 05:26 PM

    Thank you for contacting us.

    The problem was related to the Submission Limit on your form. It was set to '2'. Now I have removed that limit and reactivated your form.

    Please feel free to contact us if you need any further assistance.