My form shows security error on my FB page

  • Profile Image
    jovette
    Asked on April 18, 2013 at 05:40 PM

    Hi,

     

    I am using Static HTML iframe using the secure setting and even added some extra codes as suggested in the App help section but we are still getting a warning instead of the form and in IE we have to click on Show Content once or twice to see the form. In Firefox, we can not get to the form at all. What else can I do?

     

    Thanks,

     

    Jovette Jolicoeur

  • Profile Image
    EltonCris
    Answered on April 18, 2013 at 08:19 PM

    Hi Jovette,

    I think you are using incorrect secure URL. This is what I see when I visit your FB page.

    https://form.jotform.ca/form/30315926008246 is not a valid secure form URL. Replace it with this instead. https://secure.jotform.ca/form/30315926008246.

    Hope this helps. Thank you!