How can I change me credit card?

  • davidcalvo235
    Asked on December 9, 2019 at 5:06 PM
  • Jed_C
    Replied on December 9, 2019 at 11:07 PM

    You can update it via billing page https://www.jotform.com/myaccount/billing.

    1575950840JotForm · My Account Google Screenshot 10

    Let us know if you have any questions or if you need further assistance. 

  • davidcalvo235
    Replied on December 10, 2019 at 12:50 PM

    given my use i do not see any advantage to going up to the next level unless there is something i am missing
    warm regards,
    ...

  • Mike
    Replied on December 10, 2019 at 4:47 PM

    Basically our higher plans offer increased limits like monthly submissions, upload space, active forms, monthly form views, HIPAA compliance option with Silver and Gold plans. Other than that, our plans are not limited in terms of features.

  • davidcalvo235
    Replied on December 11, 2019 at 4:50 PM

    Was my jotform service ever shut down recently for a period of time? someone said they had sent the info and i never got it? just checking
    warm regards,
    ...

  • Mike
    Replied on December 11, 2019 at 6:23 PM

    No, we do not see any downtime associated with your account. If that was a missing email, please check the form submission data.

    We can also recommend our Mobile Forms app that allows receiving instant push notifications about new submissions.