Set IP address as to not require CAPTCHA verification?

  • HealthyLivingProgram2018
    Asked on December 9, 2019 at 5:34 PM

    We have noticed on our JOT Forms that we are now getting the CAPTCHA verification. I am assuming this is because all of our computers are networked to the same area and have the same IP - with high volumes of entries this may have flagged as suspicious. 

    Is there anything that we can do to remove the CAPTCHA Verification (permanently Whitelist our IP Address) as we have many people conducting high volumes of entries at times, and this can slow down the process. 


    IP Address: 97.76.232.2

  • roneet
    Replied on December 9, 2019 at 10:43 PM

    We are sorry for the inconvenience this has caused.

    We are experiencing a temporary issue. We have informed our developers regarding this. This should be fixed in some time. We will update you once this is resolved.

    Thanks.

  • roneet
    Replied on December 9, 2019 at 11:38 PM

    I have noticed you have a Captcha field in your Form. Is this Captcha field added to your Form automatically? COuld you please delete the Captcha field to see if you are still getting it in your Form?

    Set IP address as to not require CAPTCHA verification? Image 10

    Looking forward to your response.

    Thanks.