Why isn't my filled form downloading on the PDF?

  • Admin966AdminAdmin
    Asked on December 9, 2019 at 7:02 PM

    My file is empty when I try to preview or download the form. I am trying to download the info on the PDF form I uploaded and connected. 

  • Jed_C
    Replied on December 10, 2019 at 1:11 AM

    I just tested your form and the information I filled was listed in the downloaded PDF and the attachment.

    157595822945176731211147973065def367621f Screenshot 10

    Can you please confirm if the submitted information that was sent to you also shows the information in PDF file?

    Looking forward for your response. 

  • Admin966AdminAdmin
    Replied on December 13, 2019 at 8:50 AM
    I want the form in the original PDF I uploaded and connected fields to.
    Please see attached.
    ...
  • AshtonP
    Replied on December 13, 2019 at 9:31 AM

    Can you please provide us the exact steps that you follow so that we can try to replicate the issue?

    You can also attach a screenshot here at the support forum. Please refer to this guide to attach a screenshot: How-to-Post-Screenshots-to-Our-Support-Forum

    Looking forward to your response.