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sheppardclareAsked on December 11, 2019 at 2:09 AM
What do I do it get a quote and possible collection
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John Support Team LeadReplied on December 11, 2019 at 4:46 AM
I may not fully understand the concern but if you mean you would like to build forms that you can use yo collect payments, you may refer to this guide on Setting-Up-Your-First-Order-Form.
Or if you want to just create a quote using your form, you can try using the Purchase Order payment field. This tool allows you to create payment forms without payment vendor integration. In other words, no actual payments will be processed.
Here's a guide for that: How-to-Create-Payment-Form-with-Purchase-Order
Or if you're referring to something else, please let us know in detail so we could check.
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sheppardclareReplied on December 11, 2019 at 9:50 AMAs you company has been so unhelpful you can forget it. Is all I want is to get a bloody quote and collection but you clearly dont careSent from Samsung tablet.
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Ashwin JotForm SupportReplied on December 11, 2019 at 11:30 AM
I would suggest you to please explain your question a bit more in detail and we will try to help you.
We will wait for your response.
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sheppardclareReplied on December 12, 2019 at 4:50 AMPlan and simple I need a quote and possible collection I cant work out what I need to do and please dont send me another link. I have set up an account and direct debit but I just want a quote why has something so easy got so complicated Sent from Samsung tablet.
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Kiran Support Team LeadReplied on December 12, 2019 at 5:23 AM
If you want to create a Quote form to collect data from your users, you may check the form templates from our template gallery.
https://www.jotform.com/form-templates/category/quote
Once you have created the form in your account, you may customize as per your requirement. You may add one of the payment methods available to receive the payments from your users using JotForm.
https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form
Hope this information helps! Let us know if you are referring something different. We will be happy to help.
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sheppardclareReplied on December 12, 2019 at 1:50 PMYou clearly dont read your messages I keep telling you I dont understand what I need to do. Do you dont understand plan English Sent from Samsung tablet.
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sheppardclareReplied on December 12, 2019 at 1:50 PMI am human being dont a machine we are not all computer literate Sent from Samsung tablet.
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Kiran Support Team LeadReplied on December 12, 2019 at 3:02 PM
Please note that JotForm is an online form builder to create any type of forms to collect responses from your users. You may create any type of form viz., contact forms, surveys, application forms, order forms, sign-up forms, RSVP, etc using JotForm by using its intuitive drag and drop method in the form builder. We request you to go through our FAQS for more detailed information.
Please do let us know with more information what exactly you want to achieve so that we can assist you further.
Thanks!
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sheppardclareReplied on December 13, 2019 at 3:50 AMDoes anyone read messages I want to know how I get a quote of a parcel I need collecting require a quote to see if I can Afford this before its collected simple I dont need to fill in application form or templates I just want to post something please no more links a human being not a machine. Sent from Samsung tablet.
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Ashwin JotForm SupportReplied on December 13, 2019 at 5:04 AM
Please note that we are online form service provider. You need to connect with company dealing in parcel and transport services and they will be able to provide you a quote for parcel.
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sheppardclareReplied on December 13, 2019 at 2:50 PMSo have you any connection with East Anglia logistics Sent from Samsung tablet.
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John Support Team LeadReplied on December 13, 2019 at 3:58 PM
Apologies but we're not connected with the said company. You may try reaching out to them via their website: https://www.eastanglialogistics.com/
Please note that Jotform can only be used to collect payments using widely-used payment processors such as PayPal, Stripe, Square and etc. We do not handle shipping/deliveries of the products sold using our forms.
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sheppardclareReplied on December 14, 2019 at 9:50 AMI am not an idiot I tryed and was told to fill in one of your formsSent from Samsung tablet.
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Vanessa_TReplied on December 14, 2019 at 11:54 AM
As far as I understand, you want to send a parcel and want to know the shipping fee first. You tried to contact East Anglia logistics but they said to fill out a form.
May I ask how did you contact East Anglia? Is it thru phone, chat, email or walk-in? If thru chat/email, can you please post a screenshot of your conversation?
Please open this link, https://www.jotform.com/answers/2075068, then click the image icon to upload a screenshot.
How-to-Post-Screenshots-to-Our-Support-Forum
In addition, can you please clarify if East Anglia, explicitly mentioned filling out a form in JotForm? Or they just simply said to fill out a form?
If they mentioned to fill out a form in JotForm, did they gave you any link? If yes, can you please share the link to us so we may check.
Looking forward on your response.
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Kiran Support Team LeadReplied on December 14, 2019 at 9:41 PM
@sheppardclare,
Please note that JotForm is not associated with any of the services provided by East Anglia logistics. However, I see that they are using our services for data collection and see that there are two forms (Schedule Collection and Account application) built using JotForm on their website. You may try accessing their website directly and submit the form directly.
https://www.eastanglialogistics.com/
As mentioned, since we are not associated with any of their services, unfortunately, this is out of our scope to assist you with this. We request you to get in touch with them for any help.
Thanks!
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sheppardclareReplied on December 16, 2019 at 9:50 AMThanks but I think I have done so already that's now I ended up with a jot form.Sent from Samsung tablet.
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Richie JotForm SupportReplied on December 16, 2019 at 10:06 AM
Kindly try contacting https://www.eastanglialogistics.com/ in their social media platforms regarding your request.
Thank you.
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sheppardclareReplied on December 16, 2019 at 10:50 AMEAST ANGLIA LOGISTICS WEBSITE which I have used for years. Sent from Samsung tablet.
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VincentJayReplied on December 16, 2019 at 11:42 AM
Please contact EAST ANGLIA LOGISTICS WEBSITE and ask for assistance.
If you need assistance creating your form or any JotForm related issue, please let us know and provide more information so we can help you properly.
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sheppardclareReplied on December 16, 2019 at 3:50 PMLook I want a quote on a parcel 36 x26x16 cm 3.7.5 lbs. To go to the USA. there is no hurry for it go but would be nice to get it on it's way. Regards Sent from Samsung tablet.
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sheppardclareReplied on December 16, 2019 at 3:50 PM😫That's me screaming. My dont I just get another company to post my parcels? This is ridiculous. I only want a parcel bloody postedSent from Samsung tablet.
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VincentJayReplied on December 16, 2019 at 5:11 PM
You can contact their customer support on this number: 0844 351 0014
For tracking the shipment, please contact this number: 0115 908 4134
I hope this information helps.
Please keep in mind that JotForm is not related to that company. They're just using our online forms to collect data.
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sheppardclareReplied on December 17, 2019 at 2:50 AMThat doesnt help me I have spent 2 week trying to get a parcel collected Sent from Samsung tablet.
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Ashwin JotForm SupportReplied on December 17, 2019 at 3:36 AM
Please note that sending a message to us or in forum thread will not help you. We are in no position to help you on this and you need to contact the company whose contact info is shared by my colleague earlier.
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sheppardclareReplied on December 17, 2019 at 4:50 AMWhy did I get this when I went through there site thisits now 2 bloody weeks wasted by yojSent from Samsung tablet.
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Richie JotForm SupportReplied on December 17, 2019 at 6:00 AM
We are sorry for the confusion. You may have received an autoresponder email confirming that EAST ANGLIA LOGISTICS has received your submission.
Unfortunately, we cannot help you moving forward with your request, as we are not affiliated with the company.
Kindly try my colleagues suggestion to contact them through their numbers at
Customer support on this number: 0844 351 0014
For tracking the shipment, please contact this number: 0115 908 4134
Hope this information helps.