How to email a form to certain email addresses?

  • pharmacyfirst
    Asked on December 11, 2019 at 6:18 AM

    Then I go to publish the form and select email there is nothing I can do from there. I have set up a sender email address and SMTP details but I still cannot email the form.

    Jotform Thread 2075332 Screenshot
  • Girish JotForm Support
    Replied on December 11, 2019 at 8:21 AM

    I can see the option to Send/Share form via email in the Publish > Email page of your form:

    15760704671112 28 Screenshot 10

    Please clear your browser cache and try again.

  • pharmacyfirst
    Replied on December 11, 2019 at 8:53 AM

    Thanks for the help. I cleared my cache on firefox however this did not resolve the issue. Google Chrome however seems to run the website perfectly fine. There may be a compatibility issue with Mozilla Firefox as I did clear my cache and I still had the same issue on that browser

  • Kevin Support Team Lead
    Replied on December 11, 2019 at 11:03 AM

    Apologies for the inconveniences caused. 

    I have been testing the feature on Firefox too and was unable to replicate it, I'm using the latest version, here is a screenshot about it: 

    15760800312019 12 11 09h53 31 Screenshot 10

    May you please kindly test your form using a different device or make sure the browser is updated? 

    Please let us know how it goes.