We edited/deleted some fields in our form and I am unable to export their submissions

  • nataliesoj
    Asked on December 11, 2019 at 9:49 AM

    Hi!

    We edited/deleted some fields in our form and I am unable to export the submissions before we made the change. Can you please assist?

    Thanks, 


  • David JotForm Support Manager
    Replied on December 11, 2019 at 11:04 AM

    Please note that once you delete a field, its data is also deleted, so there is no way to export it.

    You may restore the form to a previous version where those fields where still present, and the data might get recovered, please check this guide: https://www.jotform.com/help/294-How-to-View-Form-Revision-History

    08 31 2017 1504161205 Screenshot 10

    However, make sure to download your existing data before reverting the form, because the data that was received after the deletion will not be present in the reverted version.