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gstanAsked on December 11, 2019 at 2:25 PM
When the image comes up saying click on all sections with traffic lights, the whole image goes blank as shown in attached screenshot.
Tried refreshing the page and re-entering all info—same result
Please fix.
Thanks,
Geoff
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Mike_G JotForm SupportReplied on December 11, 2019 at 6:23 PM
We would like to apologize for any inconvenience. I have checked the form on the website you linked but I was not able to reproduce the issue you have described.
Perhaps changing the embed codes you are currently using to the Iframe Embed Codes of your form would solve the issue.
http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Please give it a try and let us know if you need any further assistance.
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gstanReplied on December 14, 2019 at 1:50 PM
Problem was persistent and using iFrames din’t help at all but I noticed that you now have Invisible Captcha which is much appreciated and I’ve switched to that.
Thanks,
Geoff
Geoff Stanners
West Village Communications
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Mike_G JotForm SupportReplied on December 14, 2019 at 3:01 PM
Thank you for updating us. We are glad that you find the Invisible Captcha option as an alternative to meet your requirements.
Please feel free to let us know if you need any further assistance.