What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I am not receiving the photo upload. Can you please help?

    Asked by kyleo27 on April 19, 2013 at 09:25 PM

    People are able to successfully submit other information and have told me that they also uploaded their photo.  However, I am not receiving the photo in jotform.  



    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on April 20, 2013 at 06:58 AM


    Thanks for contacting us. Our developers have recently release a fix about Multiple Upload Button, the same issue with not receiving uploaded files.

    I'd suggest you to clone the form and use the cloned version. Please be sure to update us for the results.