What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to upgrade account

    Asked by heavensentgoldenretrievers on April 20, 2013 at 07:28 AM

    trying to upgrade ; keep clicking on upgrade and nothing happens; very frustrating; important that I get my form working again

    please upgrade

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    JotForm Support

    Answered by Welvin on April 20, 2013 at 08:37 AM


    Please use either of the following links instead;


    For Premium Subscription: http://sites.fastspring.com/interlogy/product/jotformpremium?referrer=heavensentgoldenretrievers

    For Economy Subscription: http://sites.fastspring.com/interlogy/product/jotformeconomy?referrer=heavensentgoldenretrievers

    For Professional Subscription: http://sites.fastspring.com/interlogy/product/jotformprofessional?referrer=heavensentgoldenretrievers


    After making payment, it should automatically change your account status to Premium. In some cases, you'll need to re-logged in again to see the changes.