What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Clients are reporting that server is down and not able to submit form

    Asked by royvon on April 20, 2013 at 07:33 AM

    3 customers this week have reported this and its never happened before

    reporting able to submit
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    Answered by sidharth_kch on April 20, 2013 at 09:09 AM

    @royvon

    There must be some other issue as I dont think that JotForm server were down. Can we ask them what error message they got? This will help us investigate your issue.

    Thanks,

    Sidharth