Our account is suspended. Help!

  • Metropolinet
    Asked on December 12, 2019 at 5:23 AM

    hello,


    our account is suspended!!! why ????? all our clients are angry!!!!!!!!!!!!!!

  • Kiran Support Team Lead
    Replied on December 12, 2019 at 5:55 AM

    We are sorry that we are not able to find any accounts registered using your email address. We request you to provide us with your JotForm account username or email address registered so that we can check and assist you.

    Thanks!

  • Metropolinet
    Replied on December 12, 2019 at 6:12 AM

    i opened a request in private !! please fix it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • AndrewHag
    Replied on December 12, 2019 at 6:31 AM

    Your account was suspended because of the form 193452291330453 collecting login credentials from the users which are against our Terms of Use.

    However, it seems your have deleted the form as it is no longer available. I have now re-activated your account.

    Let us know if you need any further assistance.