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Alyssa KulikoskiAsked on December 12, 2019 at 11:17 AM
Hello! I was trying to update my credit card info. It wouldn't save and then I was suddenly suspended from my account.
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Ashwin JotForm SupportReplied on December 12, 2019 at 1:45 PM
I did check account with username "aoldham" and found that it is currently suspended as there were too many failed credit card charge attempt.
I have gone ahead and activated your account again. I would suggest you to please update the credit card in your billing profile immediately to ensure your account is upgraded.