I made a form and it says it is disabled now, how can I enable it?

  • NadineCrespo21
    Asked on December 12, 2019 at 11:19 AM
  • Richie JotForm Support
    Replied on December 12, 2019 at 1:25 PM

    The form https://form.jotform.com/93155733931157 found on your account is suspicious of phishing activity and was suspended.

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.
    In line with this, we would like to request these information from you:
    1. The URL where your forms are used.
    2. Your website or proof of affiliation to a legitimate institution.
    3. Share with us a document that will prove that you're authorized to use the said logos.

    We also need you to change your registered email to a corporate one to avoid being flagged again by our phishing detector that can lead to another account suspension.
    Send these proofs to reviewers@jotform.com with Thread #2077647 as your subject.

    We will let you know about the status of your account after a thorough review of your proofs.
    Or, we can just remove the logo and lift the suspension on your account.

    Hope this information helps.