Embeded form on website showing us gray box

My form is showing as a blank grey box when viewed on a PC (checked Chrome and Edge).  However, it works on my iPhone.

I checked your website, and although there was a little bit of delay, but the form still loaded on your site as opposed to plain gray box.

I have cleared your form cache in hopes that it fixes it on your end. Kindly clear your browser cache as well.

Hi Vanessa,

I replied yesterday by email but not sure if you have got it.

I have cleared my cache and tried multiple browsers - still with the same issues.  I've also tried changing Jotform background colours.  Our web developer also has the same issue.  Can you check again and let me know what browser you are using?

Thanks

Francis

Hello Francis,

I checked your website and I can see the embedded form properly on my end.

Could you please try using a different device and see if the issue still persists?

We'll wait for your reply.