My account is suspended

  • Nadine Crespo-Garcia
    Asked on December 12, 2019 at 11:51 AM

    Please help reactivate my account.  I have a form that is disabled and I am not sure why.  If I violated something please let me know and I will remove or upgrade.  THanks 


    Here is the form"

    https://www.jotform.com/build/93155733931157

  • John Support Team Lead
    Replied on December 12, 2019 at 3:08 PM

    As checked, one of my colleagues already reactivated the account. I can see that you haven't verified your email address yet. 

    To prevent the account from getting suspended in the future, please log in to the email and click the verification link that was sent to you.