I have an issue with the form I created for my Facebook page

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    dashleysr
    Asked on April 20, 2013 at 06:15 PM

    Recently, I have had several customers complain to me that they were unable to complete the form located on my Facebook page at: https://www.facebook.com/Mobile.Target.Marketing/app_190322544333196

    The form does not display correctly as many of the fields do not show up, as if there is a framing issue. Is there a fix for this?

  • Profile Image
    pinoytech
    Answered on April 20, 2013 at 10:39 PM

    Hi,

    Sorry for the inconvenience that may have caused. To fixed the issue, I would suggest you to activate scrolling of your form then increase the height of your form iframe code from 547px to 1137px.

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotform.us/form/21785325228153" frameborder="0" style="width: 100%; height: 1137px; border: none;" scrolling="auto"></iframe>

    Hope you find this helpful. If you need further assistance, do let us know.

    Thank you!