What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How may we be of assistance?
Once a sub account is created, how is the user name and password setup?
Once a sub account is created, the email address you used on the sub-account will get an invitation to sign-up with JotForm before he can view the shared forms. In other words, the invited user will be the one to register an account with JotForm. However, if the email is an existing user, he can check the shared forms by logging in to JotForm and check the forms under Shared with you tab.
Check the shared forms under Shared with you tab
Let us know if you have further questions. Thank you!