Not receiving email

Hi,

I need to fill in a registration form for tomorrow and I cannot access my account anymore.

I did 2 reset password but didn't receive any email (already checked my spams)

Could you send me the reset password email and unlock my account.

It's quite urgent and important.

I don't want to loose all the answers I already provided.

Thank you.

Kr,

Claudia

Could you please provide the account username and the email address registered to the account so we can check it further?

We'll wait for your response.

Email is c.mangiatordi@gmail.com
Usrrname should be either
Claudia
Or
Claudia Mangiatordi
Thank you
Le sam. 14 déc. 2019 à 21:05, JotForm a écrit :
...

Sorry, but I couldn't find any account with these info:

 - The email c.mangiatordi@gmail.com belongs to a Guest account and that is why you did not receive a password reset.

 - The username "Claudia" belongs to a dormant account since 2012 and there isn't an account with username "Claudia Mangiatordi".

I can see that you were filling out an application form "CE Incubator 2020" and you saved the submission. Now you want to continue filling and submit the form. Am I correct?

If yes, I can see from our email log, that an email was sent to your email address with a link to complete submission. You do not need to log into JotForm. You can access the link directly from your email.

Let us know if you need any further assistance.

Super, thanks for the info.
I could submit it ;-)
Many thanks
claudia
...