Add collaborator is not there.

  • jamal_lucifer
    Asked on December 15, 2019 at 3:08 AM

    Hi, My organization (Bhumi) has a paid account. And My boss has given full access to my email to access that account. 


    I am able to access all the forms and edit them. But I am not able to add collaborators to any form. 

    Please help

    Jotform Thread 2080429 Screenshot
  • jherwin
    Replied on December 15, 2019 at 3:44 AM

    It looks like your account is only a sub-user of the main account. I log into the main account and the "Add Collaborators" option is there, please see my screenshot below:
    1576399313addcolab Screenshot 10
    Please contact the owner of that form and tell them to share the collaborators link to you.

  • jamal_lucifer
    Replied on December 15, 2019 at 3:50 AM
    So only the main user can add a collaborator?
    The sub-user cant?
    Thanks & Regards
    Jaffer Jamaludeen,
    Associate - PR and Communication, Bhumi
    *W* +91 86674 15770 | *P* +91 78240 17858 | *F *facebook
    | *I *Insta

    Drop me a text in WhatsApp: Link

    ...
  • jherwin
    Replied on December 15, 2019 at 4:17 AM

    Yes, only the main account or the form owner can add form collaborators.

    For more information about the sub-user, please refer to this guide: How-to-Share-Forms-with-a-Sub-Account-User