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Jo GuestAsked on December 15, 2019 at 12:18 PM
Hi, I can’t seem to
download the app, the circle just keeps spinning and then times out. Any hints or maybe it’s my phone?
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Mike_G JotForm SupportReplied on December 15, 2019 at 12:31 PM
I can only assume that you are trying to download the JotForm Mobile Forms app.
May we know the type of device you are trying to download and install the app, please?
May we also know where are you trying to download the app?
Please make sure that your device has enough space for the installation.
And if possible, you can also try connecting your device to a different network and see if that helps.