What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Conta suspensa (suspended account)

    Asked by WhoIsMari on April 22, 2013 at 03:39 AM

    Oi, eu hoje entrei no JotForm e vi que a minha conta havia sido suspensa. Eu preciso urgentemente de rever a minha conta, é possível? O quê que eu faço?

    -Mari

    Page URL:
    http://shinebright-designs.blogspot.pt/p/contato.html

    Screenshot
    JotForm portuguese suspended account problem help me suspended account
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    Answered by sidharth_kch on April 22, 2013 at 04:02 AM

    @WhoIsMari

    I deeply apologize for this inconvenience. Your account was auto suspended by our anti-phishing system.

    Your form "Encomende sua crítica com Marianna" is suspected to be used for phishing as it asking user for password. FYI, JotForm forms cannot be used for authentication and is against our Terms of Use.

    For now your account will remain suspended. If you want it to be reactivated, this form needs to be deleted or the password field need to be deleted. Please let us know, we will delete this form and re-activate your account.

    Thanks,

    Sidharth

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    Answered by WhoIsMari on April 22, 2013 at 04:07 AM

    @sidharth_kch

    Oi, eu irei deletar o campo que pede a password :) O outro formulário está de acordo com as regras?

    Obrigada,

    -Mari

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    Answered by sidharth_kch on April 22, 2013 at 04:14 AM

    @WhoIsMari

    Alright. I have reactivated your account. Please delete the password field from your form.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth

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    Answered by WhoIsMari on April 22, 2013 at 04:18 AM

    Obrigada, irei deletar agora mesmo :)

     -Mari

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    Answered by sidharth_kch on April 22, 2013 at 04:23 AM

    You are welcome.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth

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    Answered by Pedro  on December 16, 2015 at 08:39 AM

    Reative minha conta que eu vou excluir o formulário, obrigado

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    Answered by Pedro  on December 16, 2015 at 08:43 AM

    Sidharth, bom dia, gostaria de saber quais os campos de password que terei de excluir.

     

    Obrigado

     

    Pedro

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    Answered by Pedro  on December 16, 2015 at 08:45 AM

    Reative minha conta que eu vou excluir o formulário, obrigado.

    Sidharth, bom dia, gostaria de saber quais os campos de password que terei de excluir.

     

    Obrigado

     

    Pedro

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    JotForm Support

    Answered by Jan on December 16, 2015 at 10:12 AM

    @Pedro

    Please don't reply on multiple threads about your issue. One thread is enough for us to assist you properly. We'll reply on the original thread: http://www.jotform.com/answers/726745

    Thank you.