What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why the uploaded file not send to my dropbox?

    Asked by geomate on April 22, 2013 at 06:30 AM

    My client send a file using uploaded tool. I have made integration to dropbox. But it did not senf the uploaded file to my dropbox. Would you help me in this regards.

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    Answered by glennlee on April 22, 2013 at 08:50 AM

    Thanks for contacting us!

    I cloned the form in your website and integrated the cloned form to dropbox, I did not replicate the same error. It may have conflict on jquery library used on your website. Please try to embed your form using IFrame method. Then try to re-integrate the form to dropbox. If the error persists please do not hesitate to contact us again. Thanks!



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    Answered by geomate on April 22, 2013 at 10:44 AM
    Thanks. I could not wait because my clients were using it. Therefore, I
    have cloned another form which was working well earlier. Now this problem
    has been solved.
    Best regards
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    Answered by glennlee on April 22, 2013 at 10:58 AM

    You're welcome. If you need any assistance please feel free to contact us again. Thanks!