jotform says i have 6 new submissions but i see only 2?

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    tasmith
    Asked on April 22, 2013 at 10:04 AM

    I dont see any additional applications? on my submissions... there is a red 6 and then also a page that says 4?

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    glennlee
    Answered on April 22, 2013 at 10:38 AM

    Hi Tasmith,

    I checked your account and I also see the same issue. Thanks for reporting this to us, I will escalate this to our next level support. You will hear updates via this thread. Thanks again.

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    tasmith
    Answered on April 22, 2013 at 10:40 AM

    Thank you!

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    aytekin
    Answered on April 24, 2013 at 04:53 AM

    The "new" count might go incorrect time to time. Since we cache the number to speed up the page and the caches sometimes go wrong. So, you can ignore that number and you can use Mark All as Read to reset the number manually.