What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I not getting email alerts when someone fills out the form?

    Asked by aleduc on April 22, 2013 at 10:40 AM

    I ran a test email and it came through right away.  However, I've submitted two forms on our website as a test but have recieved no email alerts.

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    Answered by falkirks on April 22, 2013 at 11:04 AM
    This may be due to your email service's spam filter
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    Answered by glennlee on April 22, 2013 at 11:13 AM


    Please see this thread. I already answered your first post with the same question. Thanks!