What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Uploaded Files Cannot Be Accessed

    Asked by ProductionServices on April 22, 2013 at 12:33 PM

    I am unable to open documents that are submitted through Jotform. It is just giving me an error message. I have included the URL below.

    Page URL:

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    Answered by jefreylandicho on April 22, 2013 at 01:16 PM

    I was able to replicate the same issue and have forwarded your concern to our developers. Please expect a response from one of them soon.

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    JotForm Support

    Answered by liyam on April 27, 2013 at 07:05 AM

    Hello ProductionServices.  Upon checking your download link, it appears to be working properly.  Are there other links that are not working on your submissions page?