Question about embedded form on our site.

  • Profile Image
    Stella
    Asked on December 17, 2019 at 08:32 PM

    Hi

    I would need to know, when I embed short form in my website and clients click submit, do they stay on the website or does submitting the form takes them to a new page and then they have to come back to the page they where on?

     

    Many Thanks



    This is a re-post of a comment on Embedding a Form to a Web Page

  • Profile Image
    Jed_C
    Answered on December 18, 2019 at 02:27 AM

    If you don't have redirect URL setup for your thank you page, they should stay on the page where they submitted the form.

    If you setup a redirect URL then they would be redirected to that URL after submitting the form.

    Reference guide: https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page

    Let us know if you have any questions or if you need further assistance. 

  • Profile Image
    StellaVegas
    Answered on December 18, 2019 at 07:10 AM

    Thank you Jed, that helps a lot.

    I would also need a small clarification about what means 100MB upload in free account?

  • Profile Image
    Jed_C
    Answered on December 18, 2019 at 07:32 AM

    That is the upload storage space limit for Free plan. When you create a form and add a file upload field to your form, you allow your users to upload any documents and submit the form. That uploaded document consumes spaces in your account and once you reach 100MB space, your form will be disabled.

    You can reduce space by deleting the attachment via submission page https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    Let us know if you have any questions or if you need further assistance.