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paky52Asked on December 18, 2019 at 7:47 AM
I keep getting popups that my email is on your bounce list. Why is that?
Alan
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Ivaylo JotForm SupportReplied on December 18, 2019 at 8:16 AM
Usually, this happens when the messages are rejected by your email service provider. Our servers will try several times to deliver the messages for a given time-frame. But if the delivery constantly fails, it will store your recipient email address in our Bounce List.
In order to prevent e-mail bouncing related issues. please check this guide:
https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
When you encounter such problem, you can also remove e-mails from the Bounce list yourself. Here is the guide:
https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List