What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    why am I not getting all my forms sent to my email address?

    Asked by marclees on April 22, 2013 at 08:17 PM
    My Forms email
  • Profile Image

    Answered by jeanettebmz on April 22, 2013 at 09:17 PM

    The problem might be related to the fact that in your email notification settings, you have not mapped any form field to the Sender Name

     

    This migh cause your email service provider to mark the messages as spam. Please click on the dropdown and select a field (it is ussually the "name" field)

    Let us know if the issue persist