What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The problem might be related to the fact that in your email notification settings, you have not mapped any form field to the Sender Name
This migh cause your email service provider to mark the messages as spam. Please click on the dropdown and select a field (it is ussually the "name" field)
Let us know if the issue persist