Having problem with downloading

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    Asked on April 22, 2013 at 11:37 PM

    i've been tying to download the submissions and i think there is a problem , so could you plaese tell me what should i do ??




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    Answered on April 23, 2013 at 12:52 AM


    Can you please provide us more details of the problem?

    Are you using this download tool?


    Which format are you trying to download (Excel, CSV or PDF)? I just tested it on my form's submission data, and I was able to download the submissions.

    Can you please try again after clearing your browser cache.

    Inform us if you continue to have issue downloading the form's submissions.