- KFUPMphotoclubAsked on April 22, 2013 at 11:37 PM
i've been tying to download the submissions and i think there is a problem , so could you plaese tell me what should i do ??
- JotForm SupportjonathanAnswered on April 23, 2013 at 12:52 AM
Can you please provide us more details of the problem?
Are you using this download tool?
Which format are you trying to download (Excel, CSV or PDF)? I just tested it on my form's submission data, and I was able to download the submissions.
Can you please try again after clearing your browser cache.
Inform us if you continue to have issue downloading the form's submissions.