I can no longer export submissions to excel on shared forms. Share Form Toolbars are not showing up.

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    bandcamp
    Asked on April 23, 2013 at 11:55 AM
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    sidharth_kch
    Answered on April 23, 2013 at 12:11 PM

    @bandcamp

    Yes you have options to export your submissionns to excel / CSV / PDF.

    Please refer this guide on How to Download Form Submissions to Excel-CSV-PDF

    Let us know if you need further assistance.

    Thanks,

    Sidharth

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    bandcamp
    Answered on April 23, 2013 at 12:31 PM
    The problem is I can no longer see my tool bars. The forms are shared with me by someone else in the office. They see everything fine and yet I have no tool bar or reports drop down to select as in your instructions.
    Everything was working fine yesterday.
    Thank you
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    Faith Hedley
    admin@saskband.org
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    sidharth_kch
    Answered on April 23, 2013 at 12:54 PM

    @bandcamp

    I got it. You cannot export the submission data from a shared form. Only the form owner has the option to export the submissions.

     

    Thanks,

    Sidharth

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    bandcamp
    Answered on April 23, 2013 at 01:14 PM
    I was able to do it up until this morning. Has something changed?
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    Faith Hedley
    admin@saskband.org
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    sidharth_kch
    Answered on April 23, 2013 at 01:26 PM

    @bandcamp

    Were you able to export it from your account? or you did from "saskband" account ?

    Thanks,

    Sidharth

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    bandcamp
    Answered on April 23, 2013 at 04:41 PM
    From my account.
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    Faith Hedley
    admin@saskband.org
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    EltonCris
    Answered on April 23, 2013 at 06:24 PM

    @bandcamp

    Thank you for reporting. We will escalate this issue to our development team and get back to you.

    Sorry for the inconveniences caused.

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    paulsimpson
    Answered on April 24, 2013 at 04:57 AM

    Hi. This should now be fixed. I made an error whilst updating some code, sorry. If there are still any problems please let me know. 

    Paul