Email added to bounce list?

  • JettBoat
    Asked on December 20, 2019 at 11:45 PM

    Why did I receive a popup window stating my email address had been added to bounce list. The email address in question is LNSPS@carolina.rr.com . This is still a valid email address for me. If you need an alternate valid email address use this: hhjett@carolina.rr.com .  Thank you for any assistance on this matter.

    Jotform Thread 2087978 Screenshot
  • AshtonP
    Replied on December 21, 2019 at 12:47 AM

    The email Id 'LNSPS@carolina.rr.com' was not in the bounce list.

    The email ID 'hhjett@carolina.rr.com' was in our bounce list and it is now removed.

    If you experience any further issues then you can remove the email Ids from the bounce list.

    Guide: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

    In case you're not receiving email notifications from submissions, please check this guide: https://www.jotform.com/help/364-Why-Am-I-Not-Receiving-Email-Notifications 

    Please let us know if you are not receiving the emails.