Trying to share a word document, but the support forum does not allow it

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    Asked on December 21, 2019 at 06:53 AM

    Ugggh! Please send me an email address. It is a word document and you only accept jpg, jpeg, png, gif

    This is a re-post of a comment on How to Post Screenshots to Our Support Forum

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    Answered on December 21, 2019 at 07:04 AM

    I believe you are trying to share with us a document in response to your concern in this thread —

    Since you are having trouble uploading a screenshot, may we suggest that you email us the document you are trying to share at, please?

    Please include in the email subject "Thread#2086320" to refer us to the other thread you opened for your concern.

    You may also reply to the other thread to let us know that you have already sent us the email.