- abeyrerAsked on April 23, 2013 at 02:20 PM
Checking the forums about this issue. We are not receiving our email notifications for the Forms:
Can you ensure the following email addresses are not on the bounce list:
- glennleeAnswered on April 23, 2013 at 02:35 PM
All of the email addresses you have provided are not in the bounce list. Please kindly check you spam folder.
To prevent not receiving email notification, please make sure that the sender email is set to firstname.lastname@example.org. For more information, please see this guide.
- abeyrerAnswered on April 23, 2013 at 02:38 PMWe have checked our spam. Not in Spam
Key Account Manger
Southern Wine & Spirits of Indiana - Coastal Division
tel 317.810.4781 | mobile 317.340.5067
- KadeJMAnswered on April 23, 2013 at 02:54 PM
Hi Andy, I can confirm what my colleague has mentioned and I would additionally recommend that you please check the guide he linked for your use. Please try changing your Email Notification Sender E-Mail back to the default NOREPLY@JOTFORM.COM and then set the REPLY-TO as the Account to see if this helps to correct the problem for you.