Can't upload a .bmp through the submission form? HUH?

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    Asked on April 08, 2011 at 05:12 PM

    Why is it that one of the oldest files types cannot be uploaded through my form?

    Pretty retarded and costing me money! I have better things to do than track people down and convert the file for them. Kinda makes what I pay for a waste!



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    Answered on April 08, 2011 at 05:37 PM

    Hi woodyinc,

    I took the initiative of adding bmp as one of the acceptable file types in your form. Please try again and let us know if it works this time or not.

    In the future, you can add any file extension that you like by going to your toolbar's Extensions and add it there. Do not forget to separate each types by a comma: 

    Please let us know if need further assistance. Thank you for using JotForm!